What this programs does:
Internet Security 2010 is a rogue anti-spyware program
that is installed through the use of malware. Once installed, Internet
Security will be configured to start automatically when you login to
Windows. It will then scan your computer and display numerous infections,
but will not remove anything until you purchase the program. These
infections, though, are all fake and are only being shown to trick you
into thinking you are infected so that you then purchase the program. It
goes without saying that you should definitely not purchase this program.
Internet Security 2010
For more screen shots of this infection click on the image above.
There are a total of 8 images you can view.
Internet Security 2010 is typically bundled with numerous Trojans that
display fake security alerts on your computer. For example, one Trojan
will display a message when you login into Windows before you see your
desktop. This message will state:
Security Warning!
Worm.Win32.NetSky detected on your machine.
It will then recommend that you purchase the program to remove the
infection. When you start certain programs, another Trojan will display a
message and then terminate the program. The message it will display is:
Application cannot be executed. The file is
infected. Please activate your antivirus software.
Some of the programs that will cause this message to be shown include
Notepad, the CMD prompt, Freecell, Minesweeper, Nero, Windows Messenger,
Microsoft Word, Microsoft Excel, Window calculator, Skype, and PowerPoint.
This same Trojan will also display a warning when you try to run programs,
such as Windows Media Player or WinAmp, that play audio and video files.
This error message is:
Windows can`t play the folowing media formats:
AVI;WMV;AVS;FLV;MKV;MOV;3GP;MP4;MPG;MPEG;MP3;AAC;WAV;WMA;CDA;FLAC;M4A;MID.
Update your video and sound codec to resolve this issue.
It will then prompt you to purchase VSCodec Pro, which is another rogue
program, to fix the supposed problem. Just like the scan results, these
security warnings are fake and are only being shown to try and convince
you that your computer has a security problem.
As you can see, Internet Security 2010 was created to scare you into
purchasing the program. Without a doubt, you should definitely not do so,
and if you have, you should contact your credit card company and dispute
the charges stating that the program is a scam. Finally, to remove
Internet Security 2010 and any related malware please use the removal
guide to remove it for free.
Threat Classification:
Advanced information:
View Internet Security 2010 files.
View Internet Security 2010 Registry Information.
Tools Needed for this fix:
Symptoms that may be in a HijackThis Log:
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\winlogon86.exe
O4 - HKLM\..\Run: [winupdate86.exe] C:\WINDOWS\system32\winupdate86.exe
O4 - HKCU\..\Run: [Internet Security 2010] C:\Program
Files\InternetSecurity2010\IS2010.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\winhelper86.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\winhelper86.dll
Guide Updates:
12/10/09 - Initial guide creation.
12/21/09 - Updated removal steps.
Automated Removal Instructions for Internet
Security 2010 using Malwarebytes' Anti-Malware:
- Print out these instructions as we may need to close every window
that is open later in the fix.
- Before we can do anything we must first end the processes that
belong to Internet Security 2010 so that it does not interfere with the
cleaning procedure. To do this, download the following file to your
desktop.
rkill.com Download Link
- Once it is downloaded, double-click on the
rkill.com
in order to automatically attempt to stop any processes associated with
Internet Security 2010 and other Rogue programs. Please be patient while
the program looks for various malware programs and ends them. When it
has finished, the black window will automatically close and you can
continue with the next step. If you get a message that rkill is an
infection, do not be concerned. This message is just a fake warning
given by Internet Security 2010 when it terminates programs that may
potentially remove it. If you run into these infections warnings that
close Rkill, a trick is to leave the warning on the screen and then run
Rkill again. By not closing the warning, this typically will allow you
to bypass the malware trying to protect itself so that rkill can
terminate Internet Security 2010 . So, please try running Rkill until
malware is no longer running. You will then be able to proceed with the
rest of the guide.
Do not reboot your computer after running rkill as the malware programs
will start again.
- Now you should download Malwarebytes' Anti-Malware, or MBAM, from
the following location and save it to your desktop:
Malwarebytes' Anti-Malware Download Link
- Once downloaded, close all programs and Windows on your computer,
including this one.
- Double-click on the icon on your desktop named
mbam-setup.exe. This will start the installation of MBAM onto
your computer.
- When the installation begins, keep following the prompts in order to
continue with the installation process. Do not make any changes to
default settings and when the program has finished installing and is at
the last screen, make sure you uncheck both of the Update
Malwarebytes' Anti-Malware and Launch Malwarebytes'
Anti-Malware check boxes. Then click on the Finish
button. If Malwarebytes' prompts you to reboot, please do not do
so.
If you receive a code 2 error while installing Malwarebytes's, please
press the OK button to close these errors as we will
resolve them in future steps. The code 2 error will look similar to the
image below.
- As this infection deletes a core executable of Malwarebytes' we will
need to download a new copy of it and put it in the C:\program
files\Malwarebytes' Anti-Malware\ folder. To download the file
please click on the following link:
Malwarebytes' EXE Download
When your browser prompts you where to save it to, please save it to
the C:\program files\Malwarebytes' Anti-Malware\
folder. When downloading the file, it will have a random filename.
Please leave the filename the way it is as it is important that it is
not changed. You may want to write down the name of the file as you will
need to know the name in the next step.
- Once the file has been downloaded, open the
C:\program
files\Malwarebytes' Anti-Malware\ folder and double-click on
the file you downloaded in step 8. MBAM will now start and you will be
at the main program screen as shown below.
- Before you can perform a scan, you must first update the program. To
do this click on the Update tab, and that at the new
screen click on the Check for Updates button.
Malwarebytes' will now check for new updates and download and install
them as necessary. When the update is completed, you will be prompted
with a message stating either that you already have the latest updates
or that they have been updated. Either way, you should now click on the
OK button to continue.
- Now click on the Scanner tab and make sure the the
Perform full scan option is selected. Then click on the
Scan button to start scanning your computer for
Internet Security 2010 related files.
- MBAM will now start scanning your computer for malware. This process
can take quite a while, so we suggest you go and do something else and
periodically check on the status of the scan. When MBAM is scanning it
will look like the image below.
- When the scan is finished a message box will appear as shown in the
image below.
You should click on the OK button to close the message box and
continue with the Internet Security 2010 removal
process.
- You will now be back at the main Scanner screen. At this point you
should click on the Show Results button.
- A screen displaying all the malware that the program found will be
shown as seen in the image below. Please note that the infections found
may be different than what is shown in the image.
You should now click on the Remove Selected button to
remove all the listed malware. MBAM will now delete all of the files and
registry keys and add them to the programs quarantine. When removing the
files, MBAM may require a reboot in order to remove some of them. If it
displays a message stating that it needs to reboot, please allow it to
do so. Once your computer has rebooted, and you are logged in, please
continue with the rest of the steps.
- When MBAM has finished removing the malware, it will open the scan
log and display it in Notepad. Review the log as desired, and then close
the Notepad window.
- You can now exit the MBAM program.
- Due to the fact that this infection deletes certain MalwareBytes'
files, and we had to work around this, if you wish to continue using
MalwareBytes' Anti-Malware, which we suggest you do, then you should
uninstall and then install it again so that the files are created
properly.
Your computer should now be free of the Internet Security 2010
program. If your current anti-virus solution let this infection through,
you may want to consider
purchasing the PRO version of Malwarebytes' Anti-Malware to protect
against these types of threats in the future.
If you are still having problems with your computer after completing
these instructions, then please follow the steps outlined in the topic
linked below:
Preparation Guide For Use Before Posting A Hijackthis Log
Associated Internet Security 2010 Files:
c:\s
c:\Program Files\InternetSecurity2010
c:\Program Files\InternetSecurity2010\IS2010.exe
c:\WINDOWS\system32\41.exe
c:\WINDOWS\system32\winhelper86.dll
c:\WINDOWS\system32\winlogon86.exe
c:\WINDOWS\system32\winupdate86.exe
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick
Launch\Internet Security 2010.lnk
%UserProfile%\Desktop\Internet Security 2010.lnk
%UserProfile%\Start Menu\Internet Security 2010.lnk
Associated Internet Security 2010 Windows
Registry Information:
HKEY_CURRENT_USER\Software\IS2010
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
"Internet Security 2010"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
"winupdate86.exe"