WHY IS MY ANTI VIRUS DELETING MY GAMES

Your virus scanner is falsely identifying a game file as a virus

My installed game is now telling me that I have a virus. How do I fix this?
We getting reports from customers that since they've updated their anti-virus software, they are now being told that games have a virus in them. We are committed to ensuring that all the games in the Arcade are 100% adware, spyware and virus free, and all games are checked by multiple virus scanners before being posted for download. Thence, your virus scanner is now falsely identifying a game file as a virus.

We can help, and we can report this to your anti-virus provider. Please send the below information to our support department.

What game is being reported as having a virus?

What is the exact virus error report message?

Who is your anti-virus provider? (AVG, Avast, McAfee, Symantec, etc)

What Operating System are you running on (XP, Vista (32 or 64 bit))?


Once we get this information from you, we will report the situation to your anti-virus provider in hopes that they can confirm it is a false positive and remove the virus report in a future update.

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